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Can I cancel my order, and what are the cancellation terms?
Cancellations are accepted within a specified timeframe, as communicated by the company upon order confirmation. Cancellation terms and fees, if applicable, are outlined in our cancellation policy.
Please feel free to contact our customer service team for any additional questions or clarifications. -
Is there a warranty on the quality of the bottled water?
We are committed to maintaining high-quality standards. Customers are encouraged to inspect and report any discrepancies or defects promptly upon receipt. Please refer to our quality assurance section in the terms and conditions for more details.
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Does BrandOnWater offer a loyalty program?
Yes, we aim to build customer loyalty, and we may introduce loyalty programs or incentives at our discretion.
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How can I contact customer service?
Our customer service team is available to address your inquiries and concerns promptly. You can reach out via email at customer.service@brandonwater.com or by calling our customer service hotline at [+91 7701 985 709].
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What is BrandOnWater’s refund policy?
Refunds, if applicable, are subject to our cancellation policy and may include cancellation fees. Details are provided in the invoice and communicated during the order confirmation.
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Are there any additional charges for changes to artwork after approval?
Yes, any modifications to artwork after approval may incur additional charges. We recommend careful review and approval before finalizing the artwork.
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How quickly can I expect my order to be delivered?
While we strive for quick turnaround times, exact delivery dates may vary based on factors beyond our control. We work closely with our partners to expedite the process.
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What sets BrandOnWater apart from others in the industry?
We stand out through our collaboration with distributors and salespeople, offering quick quotes, comprehensive services, and fast order turnarounds. Our commitment to detail, competitive pricing, and a “Perfect 5 Star Rating for The Best Customer Service” distinguishes us.
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Can I customize the labels on the bottled water?
Absolutely! We encourage customization. Customers can provide their artwork, and we ensure that each order is unique and tailored to meet specific needs.
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What is BrandOnWater known for?
BrandOnWater specializes in providing top-notch service and high-quality custom-labeled bottled water. Our primary focus is on creating personalized water bottles for various clients, including auto dealerships, sports clubs, temples, churches, and more.
